What it is advisable know
- A brand new bug is stopping customers from establishing new or restored Chromebooks.
- The bug seems when reaching the Google Play Phrases of Companies web page within the setup course of.
- There is not any official repair for the problem but, however there are a few workarounds.
Whereas we’re massive followers of Chrome OS and Chromebooks round these elements, that does not imply the platform is not with out its flaws. Google is tough at work, implementing options that ought to have already been out there, together with just a few that you just would not anticipate.
However the very last thing you’d need to cope with when establishing a Chromebook after a Powerwash or out of the field is a random bug. Sadly, it appears that evidently’s precisely what’s taking place to some customers, as first reported by Android Police. When going by the preliminary setup course of, you won’t have the ability to get previous the “Google Play Phrases of Service” display screen.
Customers within the r/ChromeOS neighborhood have run right into a “One thing went improper” error message when reaching the aforementioned display screen. Making issues much more irritating is that there does not appear to be any point out of what’s truly improper. The one description provided when seeing the error web page is “Google Play Phrases of Service can’t be loaded. Please verify your community connection and retry.” And as you would possibly anticipate, clicking the Retry button continues to place you again in the identical place as earlier than.
We bumped into this difficulty on one in every of our Chromebooks that was going by a recent setup after coming into Developer Mode. On the time, it was simply attributed to the truth that Developer Mode is extraordinarily buggy and will have been inflicting the problem. A easy compelled restart (urgent and holding down the facility button) managed to get issues again in working order after the Chromebook was again up and operating.
One person within the Chromebook Assist Boards was in a position to clear the problem by clearing the Play Companies cache and knowledge from their Android telephone. Then, they have been in a position to end establishing the Chromebook with out operating into points. However this drawback additionally may have one thing to do with a Play Retailer replace being put in, which is finished while you undergo the setup course of for the primary time.
What throws a wrench into the combination is the truth that it may truly be associated to Play Companies itself and never Chrome OS or the finest Chromebooks. We now have not but seen an official response from Google in any capability, however the firm is normally fairly swift concerning these sorts of bugs. We have reached out to Google to try to see what’s precisely happening right here.